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Return in case of complaint

Are you dissatisfied with the quality of the delivered article?

We set ourselves very high standards of service and quality. If your article should have a defect, we are very sorry. In this case, please contact our customer service department (concierge@holzrichter-berlin.com) by sending an email.. Please include photos of the defect and your order number in the email so that we can respond to your request in the best possible way and offer you a quick solution.

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