International

Collection

• Pre-order
• Personalisation
• Custom design
• Laptop Sleeves
• Weight of individual products

Material

• Leather/ structure/ colour
• Sustainability of the leather production
• Component
• Leather care & hints

Ordering

• Shop, boutique & showroom
• Sold out products & re-availability
• Change order
• Order got canceled
• Cancel order

Delivery & shipping

• Delivery Information
• Shipping fees
• Shipping status
• Package stations

Payment

• Accepted payment methods
• Privacy policy

Returns

• Return for exchange & replacement
• Return in case of complaint
• Brief instructions for returns
• Cancellation policy & cancellation form
• EU Online Dispute Resolution Platform

Concierge

• Warranty
• Contact