You have the right to return your order within 31 days. The withdrawal period is 31 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods. Please note that the goods must be in an unused and undamaged condition.
If you return goods in accordance with this voluntary return guarantee, we will refund the purchase price in full. We will bear the cost of returning goods from within Germany if you send us an item with a retail price of more than 40 EUR, otherwise you bear the cost of return. Likewise, you bear the cost of returning the goods from abroad. This return guarantee does not limit your legal rights and therefore your right of withdrawal.
Learn more about the right of withdrawal and your return policy (>>).
Please send your goods to the following address:
℅ Streiff & Helmold GmbH