You will receive a payment receipt confirmation via email upon successful payment of your order. The processing of payments may take 1-2 business days depending on the selected payment method. You will receive a payment receipt confirmation for prepayment orders only some time after your order. Before contacting us, please make sure that your bank or credit card account has actually been charged by your order.
If we have not received your payment, you can of course make up your outstanding payment. To do so, please request your invoice from our costumer service via our contact form (>>).