Complaint & exchange
- My HOLZRICHTER is defective, what should I do? (Duration: 2 min.)
- My HOLZRICHTER is scratched/ crumpled/ stained, is this normal? (Duration: 2 min.)
- I need a spare part for my HOLZRICHTER, can I order it from you? (Duration: 2 min.)
- Can I exchange my unused item with you for another variant/item? (Duration: 3 min.)
- Can I exchange or return an item that I received as a gift? (Duration: 2 min.)
- Can I return a personalized item? (Duration: 1 min.)